Position

Community Manager


Minimum Salary

Upon agreement


Location

United Kingdom / London


Purpose of the role

The Community Manager will be responsible for building and maintaining strong relationships with members, facilitating the onboarding process, and overseeing community events and programming across our two London locations.


Responsibilities

Build and maintain strong relationships with members to ensure a positive coworking experience

Facilitate the onboarding process for new members, including tours, orientations, and answering any questions

Gather and act on member feedback to continuously improve the coworking space and services

Support mobilising our second location that will open at the end of the year

Prepare and manage the community budget to ensure financial stability and support for community initiatives

Plan, organize, and execute events such as workshops, networking events, social gatherings, and member spotlights

Assist in promoting events and community activities through social media, newsletters, and other communication channels

Maintain accurate records of membership and manage invoicing and payments

Handle administrative tasks related to community management and member services

Help developing member retention strategy in order to maintain desired occupancy


Requirements

Experience

  • Proven experience in community management and customer service is a strong plus

Languages

  • Proficiency in English language is a must

Other Relevant Skills

  • Ability to work independently and as part of a team
  • Excellent interpersonal skills ability to balance numerous different priorities and demands on daily basis
  • Resourceful team player who excels at building trusting relationships with members and colleagues
  • Exceptional organizational and multitasking skills
  • H&S competencies advantageous

Benefits

Life and accident insurance

Cafeteria system

5 sick days

Flexible working hours

Informal working environment

Online Application Form

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Agreement
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