Position

Receptionist – concierge


Location

Hungary / Budapest / HB Reavis


Purpose of the role

We are looking for a talented and passionate Receptionist to join our fantastic Team. This full-time position will provide visitors and clients in office buildings with the highest standard of customer service from initial point of contacts to departure as well as providing occasional support to clients in Flexi spaces too.


Responsibilities

• Be the first and key point of contact for all reception queries, services for building and occasionally at Flexi office space.
• Ensures visitor management (access cards, evidence, office orientation) for HB Reavis buildings & flexi space.
• Completes the administration regarding the services HB Reavis provides accurately and on time in the dedicated programs.
• Co-operates with suppliers of our services, security employees, couriers, cleaning service employees, building maintenance and administration including external companies about daily logistics/ordering.
• Takes care of the whole process of concierge services available at the building, actively promotes concierge services and seek new offers to implement.
• Ensures that all services are delivered to clients, checks printing services, wifi, condition and functionality of the meeting rooms and booking system, cleanness of space (reception, flexi office etc).
• Helps with event space set up and services before and during events.
• Provides help in process improvement activities on and ad-hoc basis.


Requirements

Experience

  • Proficiency in English and Hungarian is a must

Education

  • Customer Service and/or sales experience is a plus

Languages

  • Passion to deliver services beyond expected level

Other Relevant Skills

  • Exceptional organizational and multitasking skills
    High level of integrity, responsibility, accountability, self-awareness, work ethic, and empathy
    Ability to work well in teams and individually
    Motivation and drive to achieve goals
    Ability to work with basic MS office programs
    Number of years of experience: 1 or more

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