Position

Technical Support Specialist


Minimum Salary

Salary starting from 1 800 EUR gross monthly, depending on your experience and skills


Location

Slovakia / Group / Bratislava / HB Reavis


Responsibilities

• Technical design and coordination of building systems implementation (access systems, CCTV, visitor management, parking, lift, etc.)
• Troubleshooting and resolving IT issues
• Responsible for a design of network infrastructure and communication with network administrators
• Communication with coworkers to diagnose problems.
• Installing and configuring hardware and software.
• Prioritizing your workload to ensure the most critical issues are resolved first.
• Documenting common support procedures that coworkers can follow.
• Providing support remotely when necessary.
• L2 support for access control systems integrations for all countries where HB Reavis operates
• Responsible for planning maintenance and following network security rules for all core networks in HB Reavis projects
• Willing to travel to various locations across Europe when necessary


Requirements

Experience

  • At least 3 years of previous experience in a technical support role.
    Experience with remote desktop applications.
    Good knowledge of building systems such as access control system, parking system or lift system.
    Good knowledge of networking (VLAN, LAN, firewall, VPN, etc.)
    Strong analytical and problem-solving skills.

Education

  • Degree in Computer Science or Information Technology preferred.

Languages

  • Excellent English skills, both written and verbal.

Other Relevant Skills

  • Previous experiences with visitor management system, mobile access or facial recognition system are an advantage.

Online Application Form

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