Panalpina workspace designed by HB Reavis hit top ratings in the Leesman Index!
Our workspace advisory team consulted, designed and fitted out new offices of logistic company Panalpina in Warsaw. Its efficiency ranks sky high in the Leesman Index.
It was 2017 when our team supported the manager of the Panalpina office in Warsaw in his very first task – changing the office experience. He knew the task was vast and challenging since Panalpina brings people of various ages, roles and needs together.
The core of the business at Panalpina is operational, so employees spend most of their time glued to their screens and phones.
The core objective of the workspace strategy was to deliver a workspace that stays open and promotes cooperation among colleagues, but at the same time provides acoustic comfort, which is necessary because of the nature of the work.
The team wanted the design to directly reflect the company’s people’s needs, wishes and requirements. For that reason, the team immersed themselves in Panalpina’s culture, and in workshops explored the working routines of the people that were directly implicated in workspace design proposition.
On top of that, everyone was invited to contribute their own ideas and expectations about the new office design, which brought a priceless sense of understanding of their desires, e.g.:
- Inclusive office plan: the expectation was to encourage the cooperation and communication between the employees by creating inclusive office plan.
- Variety of workspaces: the new office was supposed to create a healthy environment with a variety of different workspaces: to find focus, collaborative spaces or places to relax.
- Fostering company culture: a high expectation was set regarding the design – stick to the office culture, values, and become of the employer branding tools.
Collecting answers before the design stage proved to be important since it wasn’t based on vague expectations and suggestions but instead emerged directly from the client’s needs.
Eventually, it contributed to a shorter design process and feedback phase. The best thing about designing the workplace for Panalpina was that our team created a tailor-made office that improves people’s working life.
Kitchen happened to become not only a place to dine at, but also to offer relax zone with sofas, swing or even football table overlooking the city and nearby park.
Soft furniture was worked in focus and meeting rooms so they can be switched easily from places to focus to places to cooperate. It there is no room available, the movable walls in the corridors can create a private space instantly.
The office design incorporates partitions for acoustic comfort and company branding so it can give a sense of distinguishing from the competitors and enhance employee’s sense of pride.
The best reward was the happiness written all over their faces after moving in – confirmed by 100% of the employees that their new office creates an enjoyable environment to work in according to the Leesman evaluation.
The results in numbers
The evaluation of workplace solutions is based on a standardised online employee survey that allows for a quick and systematic approach to data collection that generates a workplace experience KPI called Lmi*. In addition, the results are compared against hundreds of others and it is now recognised as the global standard measurement of employee workplace experience.
Curious how the Leesman methodology works? Read our blog on the Leesman Index here.
So how did we do in the Leesman Index?
The Panalpina workspace scored extremely well across all the measured aspects in the Leesman database of over 600, 000 answers. It received the 3rd highest Lmi (workplace experience KPI) among workplaces of the same size or larger. All the ratings significantly exceeded the Leesman Index benchmarks for different categories.
On top of that, according to employees, the workspace supports 19 out of 21 work activities 100% and another two by over 93%.
The most important aspect was to provide support for desk-based, focused jobs, where employees expressed 100% satisfaction and 97% of them are happy with their productivity.
About our workspace advisory team
At HB Reavis, we believe that every working person has the right to modern workspaces that support wellbeing and productivity while diminishing stress levels.
Our team translates our vision into three fields of design-related specialisation: consultancy, workspace design and fit-out project management. This professional fleet brings together top specialists such as architects, designers, social scientists, innovators, business consultants and project managers whose main objective is to design user-centric workspaces that really “work”.
The team analyses the current workspace and explore the needs and expectations of the new one. Afterwards, it prepares a precisely developed strategy and discusses it with managers to ensure that everything is in line with the company’s aspirations.
After adjustments, the strategy continues to the delivery phase where the team takes on the change management role in order to ease the challenging process of space transformation. Find out more here.
* The Leesman Methodology
The Lmi is calculated from two out of four areas of enquiry from the Leesman Index analysis: Workplace Impact on pride, productivity, community, etc., and Work Activities (which activities are important to an employee and how well they are supported). A score is given on a simple 0-100 scale.